Careers with The Encore Group

Here at Encore people are our key resource. Without them, we can’t offer the quality service our customers know and expect. We want all our staff to achieve their full potential so we make sure we offer full training and career development.

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Internal Account Manager

Encore Packaging Solutions based in Peterlee and part of the Encore Group, are looking to recruit an experienced Internal Account Manager.

Encore Packaging Solutions print and manufacture solid board packaging for the Food, Retail and Luxury Goods markets and have built a growing reputation on supplying our customers with quality products matched by exceptional customer service.

We are looking to add to our team of Internal Account Managers who know how to have fun and enjoy delivering excellent service and quality to our valued customers, it is a challenging market place but with the right team we can help to grow our business profitably.

The responsibilities and requirements for the role are as follows;

  • Being the first point of contact for customers, handling telephone calls and enquiries and working closely with the external sales team.
  • Generating quotes and negotiating with customers and advising on the best packaging solutions for their needs.
  • Developing relationships with customers and suppliers at all levels.
  • Liaising with all departments to ensure we deliver a quality product and service to our customers.
  • The ability to listen and understand information and to action this accordingly.
  • An importantly, have fun and enjoy……

There is a good remuneration package which is flexible depending on experience.

To apply for this role, please email your CV to

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